Not in theory. Not because someone on YouTube said so. Because I've actually built and tested the systems that do it.
Configuring switches and access points. User provisioning and de-provisioning. Licence management. Documentation. Spinning up new cloud services. AI agents can handle all of it.
They're not perfect, and they'll make confident mistakes if left unsupervised. But with the right constraints and oversight, a single person can orchestrate what used to take an entire team, in a fraction of the time. Most infrastructure already has APIs and CLIs, which makes it even easier.
You could point an AI agent at Azure or AWS and have it spin up and fully provision an environment. Something that once took weeks and multiple engineers, now done in about the time it takes to make a coffee. Documented, committed, and ready for review.
Security audits that used to require a specialist? An AI agent can scan your environment, check configs against compliance frameworks, flag every vulnerability, and hand you the report. In minutes.
The big MSPs are already investing heavily in this space. That should tell you something.
I've been a fan of technology my entire life and always tried to stay current. But AI is moving at a pace I've never seen in 30 years. Look away for a few days and it feels like you're playing catch up.
I've had two years to go deep on this, and what I've learned has genuinely blown me away.
I used to laugh and say I had a job for life because tech isn't going anywhere. Turns out the tech ate itself.
The industry still thinks AI is mainly a coding tool. It isn't. It's an operations tool. If a role involves zeros and ones, AI can already do most of it.
So I do AI now.